Shipping policy
We’re all about keeping it simple—fast shipping, real updates, and no guessing games. Here's how shipping works at PeakBox:
🚚 Where We Ship:
Currently shipping within the United States only.
More regions coming soon—hang tight, we’re just getting started.
📦 Processing Time:
Orders are packed and shipped within 2–4 business days after billing.
Subscription boxes ship out once a month on a set schedule. You’ll get an email when your box is on the move.
🕒 Delivery Time:
Standard shipping typically takes 3–7 business days, depending on your location.
All orders include tracking, so you’ll always know where your box is.
💵 Shipping Costs:
Flat-rate shipping or free shipping may apply depending on your plan. Any shipping fees will be clearly shown at checkout—no surprises.
🛑 Lost or Stolen Packages:
Once a package is marked as delivered, it’s considered fulfilled on our end. If your box goes missing or is stolen, reach out—we’ll work with you to find a solution.
📬 Address Issues:
Please double-check your shipping address before submitting your order. If there’s a mistake, email us at support@peakgroomingbox.com ASAP. If your package gets returned to us, we’ll reach out to arrange re-shipping (additional fees may apply).
🧼 Final Word:
We’re a small biz with big standards. If something goes sideways, let us know and we’ll do everything we can to make it right.
Questions? Email support@peakgroomingbox.com. We're real people—and we actually read our inbox.